Refund policy
RETURN & REFUND POLICY
Effective Date: 03-09-2026
Your Subtext Session is a 90-minute one-to-one appointment reserved specifically for you.
CANCELLATIONS
If you cancel more than 48 hours before your scheduled session, you can choose to reschedule or request a refund.
If you cancel within 48 hours of your scheduled session, the session fee is non-refundable.
If you don't attend your scheduled session without cancelling, the session fee is also non-refundable.
RESCHEDULING
If you need to change your appointment, please contact info@entersubtext.com as soon as possible.
You can reschedule your session subject to availability. Requests made within 48 hours of your scheduled session may not be eligible for rescheduling.
IF SUBTEXT STUDIO CANCELS
If I need to cancel your session, you can choose to reschedule or receive a full refund.
STATUTORY RIGHTS
Nothing in this policy limits any consumer rights that cannot legally be excluded.
Where a statutory right of withdrawal applies to your purchase, you will be informed of that right and how to exercise it before completing your booking.
CONTACT
For cancellations, rescheduling or refund requests:
