PRIVACY POLICY

Effective Date: 03-09-2026

Subtext Studio respects your privacy. This Privacy Policy explains what personal information I collect, why I collect it, and how I handle it when you visit entersubtext.com, contact me, or book a Subtext Session.

1. Who is responsible for your data?

Subtext Studio is operated by:

BRENDA GRUND
The Netherlands
KVK: 273622576
Email: info@entersubtext.com

I am responsible for the processing of your personal data as described in this Privacy Policy.

2. What information do I collect?

Depending on how you use the website and services, I may collect:

• Your name
• Email address
• Booking and appointment information
• Payment and transaction information
• Your response to the booking question about what you would like to work on
• Information you choose to provide when contacting me
• Technical information such as IP address, browser type, device information and website usage data collected through Shopify and its analytics tools

I do not make session recordings or transcripts, and I do not keep session notes.

3. How do I use your information?

I use your personal information to:

• Process and manage your booking
• Provide your Subtext Session
• Communicate with you about your booking
• Process payments
• Respond to enquiries
• Maintain and improve the website
• Understand how visitors use the website
• Meet legal, accounting and administrative obligations

I do not sell your personal information.

4. Legal basis for processing

I process your personal information where this is necessary to:

• Perform a contract with you, such as providing a booked Subtext Session
• Comply with legal obligations, including accounting and tax requirements
• Pursue legitimate interests, such as maintaining and improving the website and business
• Obtain your consent where consent is required, such as for certain non-essential cookies

5. Services and third parties

Subtext Studio uses a small number of third-party services to operate the website and provide the service.

Calendly

Bookings are made through Calendly. Calendly processes information such as your name, email address, appointment details and information you provide when booking.

Stripe and PayPal

Payments may be processed through Stripe or PayPal. Payment providers process payment and transaction information as necessary to complete your purchase and meet their legal and security obligations.

Zoom

Subtext Sessions take place through Zoom.

Sessions are not recorded or transcribed by Subtext Studio.

Shopify

The website is hosted and operated through Shopify. Shopify processes information relating to website visits, website functionality, analytics and other activities necessary to operate the website.

Email

Email communication is handled through YOURHOSTING.

These providers process personal information only as necessary to provide their services and operate the business.

6. Cookies and analytics

The website uses Shopify's cookie and privacy tools.

Shopify may use necessary cookies to operate the website and analytics technologies to help understand how visitors use the site. Shopify provides information about the cookies used on merchant storefronts, including Shopify analytics cookies.

Where consent is required for non-essential cookies or similar technologies, your preferences are managed through the Shopify cookie banner.

You can change your cookie preferences through the cookie settings available on the website.

7. How long do I keep your information?

I keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

Some business, payment and accounting records must be retained for legally required periods.

Information provided when booking a session is retained as necessary to administer the booking, provide the service and meet legal and administrative obligations.

8. Your rights

Under applicable data-protection law, you may have the right to:

• Request access to the personal information I hold about you
• Ask me to correct inaccurate information
• Ask for your information to be deleted where legally possible
• Ask me to restrict certain processing
• Object to certain processing
• Request your personal information in a portable format where applicable
• Withdraw consent where processing is based on consent

To exercise your rights, contact info@entersubtext.com.

You also have the right to make a complaint to the Autoriteit Persoonsgegevens, the Dutch Data Protection Authority.

9. Security

I take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

No online service can guarantee complete security of information transmitted or stored electronically.

10. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to the website, services or applicable law.

The latest version will be published on entersubtext.com.

11. Contact

If you have a question about this Privacy Policy or how your personal information is handled, contact:

Subtext Studio
Brenda Grund
The Netherlands
KVK: 273622576
info@entersubtext.com